Language Services
M Hayes leverages years of industry experience and reputation for quality in the delivery of our Language Services. Whether interpretation or bilingual case management services, we provide the right service for the right need to create cost effective solutions on challenging claims.
Language Services Synchronicity
LS (Language Services) Synchronicity refers to the precise coordination of several services. Interpretation and bilingual case management services may be used independently or in progression. Our expert management of multiple services, our synchronicity of services, achieves case control at the lowest cost.
Managing language cases can be risky when the claimant is a Limited English Proficient individual and you are relying on a family member or bilingual coworker to interpret important details relevant to medical recovery and return to work. Your first impulse may be to hire a bilingual nurse case manager to manage and navigate the recovery process. But is the barrier really medical, or is it the fear that the lack of communication will cause things to spin out of control?
Language Services Synchronicity will allay any fear. Synchronicity is our mastery of language services. Our experience and understanding, combined with a criteria based referral system, helps us choose the right service to meet your needs. For example, applied appropriately a telephonic or field interpretation service costs less and achieves accurate communication - and control of the case. Likewise, more expensive, bilingual case management services should be reserved for cases requiring nurse intervention.
Language Services Products