MHayes | Technology

Solutions

Regulatory Compliance
Quality Assurance

Technology

M Hayes places advanced technology in the hands of knowledgeable professionals. The right tools and people ensure that our services consistently meet or exceed your expectations

Integrated Services

  • Linkage of telephonic, utilization review and field management cases.
  • Inbound / outbound electronic data interface integration capability.
  • Real time access and communication.

Technology Enabled Quality Assurance

  • Proven core business processes are rules driven.
  • Effectiveness of work processes is measured.
  • Standards of Excellence benchmarks are measured for compliance.
  • Supervisory access facilitates real time case review and direction.
  • Management reporting for quality monitoring.

Our Technology Advantage

  • Advanced workflow automation.
  • Improved productivity with rules enabled logic.
  • Customized workflow based on proven processes.
  • Tailored documents and management reports.
  • Client specific invoicing / time tracking capability.
  • Integration of disability duration and length of stay guidelines.
URAC

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Privacy Policy

M Hayes recognizes the importance of keeping your personal information private in the online environment. It is our policy that any personal information provided by a user will never be sold, rented or shared with any third party or any person or organization not directly involved with M Hayes’ business.

Information on the website is gathered through tracking of general online website statistics; for example, the number of visitors to our site, the pages viewed and the files accessed. While certain features of the site may employ "cookies" to better facilitate services, at no time is any personal or specific information about the visitor collected, except in circumstances where the visitor knowingly shares such information, such as through completion and submission of an online Referral form or an e-mail from the visitor to M Hayes.

Our privacy policy does not apply to third party websites that you link to or reach through our website. You should read the privacy policies of those third parties to learn how they collect and use information about you.