M Hayes places advanced technology in the hands
of knowledgeable professionals. The right tools and people ensure that our services consistently meet or exceed your expectations
Integrated
Services
- Linkage
of telephonic, utilization review and field management cases.
- Inbound
/ outbound electronic data interface integration capability.
- Electronic
communications created directly from cases.
- Real time
access and communication.
Technology
Enabled Quality Assurance
- Proven core
business processes are rules driven.
- Effectiveness
of work processes is measured.
- Standards
of Excellence benchmarks are measured for compliance.
- Supervisory
access facilitates real time case review and direction.
- Management
reporting for quality monitoring.
Our
Technology Advantage
- Advanced
workflow automation.
- Improved
productivity with rules enabled logic.
- Customized
workflow based on proven processes.
- Tailored
documents and management reports.
- Client specific
invoicing / time tracking capability.
- Integration
of disability duration and length of stay guidelines.
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